Terms of service

Terms and Conditions

Last Updated: June 2026

Welcome to Watersport Outlet. By accessing or using our website (watersport-outlets.com), you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.

If you do not agree with these terms, please do not use our website or services.

1. General Information

Watersport Outlet specializes in swimming-related products, including training swimwear, swimming equipment, swimming race suits, swimmers snorkels, and swimming caps.

By placing an order on our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Product Availability and Service Area

We offer worldwide shipping, with the exception of certain regions in Asia and selected remote or inaccessible areas.

Product availability may change without prior notice. We reserve the right to limit quantities or discontinue any product at any time.

3. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

If we experience a high volume of orders or delays, processing times may be extended, and customers will be notified accordingly.

4. Shipping and Delivery

We offer two shipping methods:

Standard Shipping

Carrier: DHL / FedEx
Delivery Time: 10–15 business days after shipment
Shipping Fee: $12.95

Free Shipping

Carrier: EMS
Delivery Time: 15–25 business days after shipment
Free for orders over $50

Delivery times are estimates and may vary depending on customs clearance, destination, and carrier delays.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost shipments due to incorrect addresses.

5. Pricing and Payment

We accept the following payment methods:

Visa
MasterCard
JCB
PayPal

All prices are listed in USD unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

6. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, and fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product or shipping prices.

7. Returns and Exchanges

Customers may request a return within 15 days of receiving their order.

To be eligible for a return:

Items must be unused and in original condition
Items must include original packaging and tags
Proof of purchase is required

Certain items, such as used swimwear or personal hygiene products, may not be eligible for return.

Please refer to our Returns & Exchanges Policy for full details.

8. Order Cancellation

Orders can be canceled within 24 hours of purchase, provided they have not yet been processed or shipped.

Once an order has been processed or shipped, it cannot be canceled and must follow the return process.

9. Limitation of Liability

Watersport Outlet is not responsible for:

Delays caused by shipping carriers or customs
Losses due to incorrect shipping information
Indirect or incidental damages arising from product use

All products are provided "as is" without warranties beyond those required by law.

10. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Watersport Outlet and may not be copied, reproduced, or used without written permission.