Privacy policy

Privacy Policy

Last Updated: June 2026

Welcome to Watersport Outlet. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website and purchase our products, including training swimwear, swimming equipment, swimming race suits, swimmers snorkels, swimming caps, and related products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full name
Billing and shipping address
Email address
Phone number
Payment information
Order history
Customer support communications

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Referring website
Pages viewed
Date and time of access
Website usage data

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Provide customer support
Verify transactions and prevent fraud
Communicate order updates and shipping information
Improve our website, products, and services
Send promotional emails and marketing communications (where permitted by law)
Comply with legal obligations

3. Payment Security

We accept secure payments through trusted payment providers, including:

Visa
MasterCard
JCB
PayPal

We do not store complete payment card information on our servers. Payment transactions are processed through secure third-party payment gateways that use industry-standard encryption and security measures.

4. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Enhance customer experience
Support marketing and advertising efforts

You may choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

Payment processors
Shipping and logistics providers
Website hosting providers
Marketing service providers
Analytics providers
Government authorities when required by law

These third parties are only permitted to use your information for legitimate business purposes related to providing services on our behalf.

6. International Customers

Watersport Outlet serves customers globally, except for certain countries and regions in Asia and selected remote locations where shipping services may be unavailable.

By using our website, you understand that your information may be processed and stored in countries where our service providers operate.

7. Data Retention

We retain personal information only for as long as necessary to:

Complete transactions
Provide customer service
Meet legal and regulatory requirements
Resolve disputes
Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Restrict or object to certain processing activities
Withdraw consent for marketing communications

To exercise these rights, please contact our customer support team.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

11. Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to remove that information.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon posting on this page. Continued use of the website after updates are posted constitutes acceptance of the revised policy.